Home | Frequently Asked Questions

We offer dietetic consultations face-to-face at various locations (below) on the NSW MidCoast. Video or phone consultations are also available and they are becoming increasingly popular due to their convenience. Below are some of the most frequently asked questions that we receive.

At which clinics can I see a Dietitian for a face-to-face consultation?

Our Dietitians currently conduct face-to-face consultations with clients at the following locations on the NSW MidCoast:

You can make your booking online for most of these locations.

If none of these locations are convenient, you can book a telehealth (video or phone) consultation instead. In this instance, the Dietitian will either send you a link for the video call or phone you at the scheduled time for your appointment.

How do I make an appointment to see a Dietitian?

Book Online

Email: office@dietitiansmidcoastnsw.com.au

Call: 0447 897 015

Please note: As a small dietetics team, our phone line is only checked from time to time. For a quicker response, online bookings or email are preferred.

You don’t need a doctor’s referral to make an appointment with us. However, some federally funded programs cover a number of sessions with our Dietitians at no cost. We recommend speaking with your GP before booking an appointment to discuss these referrals.

No fees apply with the following valid referrals:

– Priority Allied Health Services (PAHS) referral
– Medicare GP Chronic Condition Management Plan (GPCCMP)
– Medicare Eating Disorder Treatment and Management Plan (EDP)
– DVA Referral (Gold Card)

What are the fees?

The fees will depend on how you have been referred to us.

If you do not provide a valid referral from your GP then the following fees will apply:

  • $160 for an initial consultation,
  • $90 for a standard follow-up consultation (review).

An initial consultation usually takes approximately 30-45 minutes, whilst a standard follow-up consultation is typically 20-30 minutes.  Of course, the duration of the consultation will depend on your needs and requirements.

Subsequent appointments will be adjusted in length to meet your individual requirements.

Most private health funds will subsidise consultations with an Accredited Practising Dietitian. Check your health fund for your eligibility.

How do I cancel or reschedule an appointment?

If you need to reschedule or cancel your appointment you can do this by clicking the ‘appointment link’  in the confirmation email that you receive once you have booked an appointment online. This will open the MANAGE YOUR APPOINTMENT web page (see below).

Select the ‘reschedule‘ option if you want to change your booking. When you choose a new appointment your previous appointment will be automatically cancelled.

Select the ‘cancel‘ option if you want to cancel your booking but not reschedule. Note that if you cancel your appointment first, you cannot reschedule – you’ll need to create a new booking completely.

IMPORTANT: If you need to cancel or reschedule your appointment we’d appreciate at least 48 hours notice so that we can then offer your timeslot to somebody on the waiting list. If you do not turn up for your appointment without giving us advance notice then you will be given a lower priority should you choose to reschedule.

You may also leave a message at 0447 897 015 (this number is checked infrequently) or email us at office@dietitiansmidcoastnsw.com.au.

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